Returns & Refund Policy

We offer a full 30-day money-back guarantee on all orders. If you're not happy with your purchase for any reason, we'll refund you.

To request a return, email support@pawcove.co.uk with your order number. We'll reply within 24 hours.

Refunds are processed within 5–7 business days to your original payment method.

If your product arrives damaged or defective, contact us with a photo and we'll send a replacement at no extra cost.